Terms of service

Terms & Conditions — Vapor Cove - Last updated: 2026

These Terms explain how you can use our website and services. By placing an order with Vapor Cove, you agree to the following.

About Us:
Vapor Cove Ltd is a UK based online store for adults aged 18 and over. Incorporated in 2026.

Age Requirement:
You must be 18 or older to purchase from us. We use third party age verification services. If verification fails, your order may be delayed or cancelled.

For full details on our age restrictions and verification process, please read our Age Verification Policy.

Using Our Website:
You agree not to:
Use the site for unlawful purposes
Provide false information
Interfere with website security
Create multiple accounts to misuse promotions
We may suspend accounts that break these rules.

Orders & Acceptance:
When you place an order, you’ll receive a confirmation email. Your order is only accepted once it has been dispatched.
We may cancel orders if:
Age verification fails
Stock is unavailable
Payment cannot be authorised
Fraud is suspected
Cancelled orders are refunded in full.

Prices & Payment:
Prices are shown in GBP (£) and include taxes
Payments are processed securely by trusted providers
We do not store full card details
Prices may change, but not after you place an order

Shipping & Delivery:
Delivery options and timeframes are listed on our Shipping & Delivery page. We are not responsible for delays caused by incorrect addresses, missed deliveries, or courier issues.

Returns & Refunds:
Our Returns & Refunds policy explains how to return items. Unopened items can be returned within 14 days. Opened e-liquids and consumables cannot be returned unless faulty.

Product Information:
We aim to provide accurate information, but small variations in packaging or descriptions may occur. All products are for adult use only.

Promotions & Discounts:
Promotions may be:
Time limited
Non transferable
Restricted to one per customer
They may be withdrawn at any time.

Intellectual Property:
All content on this website belongs to Vapor Cove Ltd. You may not copy or use it without permission.

Liability:
We are not responsible for:
Misuse of products
Courier delays
Indirect or consequential losses
Website downtime
Nothing in these Terms limits rights that cannot be excluded under UK law.

Privacy:
Your privacy matters to us. Our Privacy Policy explains how we collect and use your data.

Changes to These Terms:
We may update these Terms from time to time. The latest version will always be available on this page.